Some of what we install carries a manufacturer warranty. Some carries an honest longevity expectation instead. We'll always tell you which one you're getting, and we won't dress the second up as the first.
A warranty is a documented promise from the manufacturer. A longevity expectation is our honest estimate based on the product and this climate. Both are useful. They're not the same thing, and any shop blurring the two is worth questioning.
Clear paint protection film, gloss or satin.
Color change film — real protection film, not vinyl.
Our in-house film, cars through RVs.
Registered, with a physical card at pickup.
Depends heavily on whether it's stored covered.
Undrdog, on gelcoat and fiberglass.
Film warranties cover manufacturing defects — yellowing, cracking, blistering, delamination, adhesive failure. They do not cover impact. If a rock gouges your film, that's the film doing exactly what you bought it for, not failing.
Replacing a damaged section is normal service, and it's a far better outcome than a repaint and a Carfax entry. This is standard across every PPF brand on the market — GSWF, SVG and Lockdown Layer alike. Anyone telling you otherwise is selling you something.
See the film optionsNot with us. That's the point — you can look your own registration up on GSWF's site any time, without going through this shop, and it stands whether or not we're still here in ten years. Have your vehicle details handy.
Covered: yellowing or discoloration under normal conditions, cracking, blistering, peeling, delamination, hazing or loss of clarity, staining from environmental contaminants.
Not covered: impact damage, accident damage, improper washing, neglect, brush car washes.
Registered with GSWF directly rather than through us, so coverage doesn't depend on this shop still being here in ten years.
Covered: cracking, blistering, peeling, delamination, color fading or discoloration under normal conditions, staining, adhesive failure under normal conditions.
Not covered: the same exclusions as every film — impact, accidents, neglect, brush washes.
Color fade is the covered failure mode here, where clear film warranties talk about yellowing. Same principle, adapted to a pigmented layer.
Covered: yellowing or discoloration, cracking, peeling, delamination, hazing or loss of clarity, staining from environmental contaminants.
Not covered: impact, accident damage, improper washing, neglect, brush car washes.
No physical card is issued on this one — coverage is tracked through us. Get in touch with any concern and we'll handle it.
RV and trailer film is a heavier 10-mil weight than the 7.5–8.5 mil used on cars, and carries whichever warranty comes with the film you choose — same terms as above.
Cerakote ceramic coating carries a five-year warranty, and you leave with a physical warranty card. Not a verbal assurance, not something you take our word for — a card in your hand when you collect the vehicle.
That's worth saying plainly because ceramic coating warranties are frequently overstated in this industry. Plenty of shops advertise ten years on a product that has no manufacturer backing at all. If a shop won't hand you documentation, there probably isn't any.
Separately from the warranty, how long a coating performs depends on the package and how the vehicle is cared for: two to three years on Essential, five to seven on Premium, seven-plus on Elite.
We could dress these up. We'd rather tell you what they are.
Generally five to seven years with proper maintenance. An RV that lives uncovered in Arizona sun will see meaningfully more wear than one stored under a roof, and that difference is larger than any product difference.
Five to seven years for most customers. Undrdog is built for gelcoat, but how often the boat is used, how it's stored, and how it's rinsed after lake days all move that number more than the coating itself does.
Because a warranty you can't produce paperwork for isn't a warranty. If we say five to seven years and you get six, that's honest. If we said ten and you got six, you'd have been misled — and you'd be right to be annoyed.
The work. If something isn't right with an installation we've done, tell us and we'll look at it. That's separate from a product warranty and it isn't limited by one.
Every warranty here is conditional on reasonable care, and the exclusions are the same across all of them: brush car washes, harsh chemicals, neglect. None of that is unusual — it's standard across the industry — but it's worth knowing before rather than after.
Think of it like tire mileage ratings. The number assumes you rotate them. Nobody's trying to catch you out; the number just doesn't hold if the basics are skipped.
Harsh detergents strip surface properties over time. Our Code 4 Soap is made for coated paint; any quality pH-neutral wash works.
The fastest way to put swirls into coated paint and to lift film edges. Touchless is acceptable, hand washing is better.
At least twelve inches from any film edge. Close-range pressure at an edge is how lifting starts.
A warranty is a documented promise from a manufacturer — if the product fails as described, it gets repaired or replaced. A longevity expectation is our honest estimate of how long something will perform, based on the product and this climate. Our films and Cerakote coating carry warranties. RV and marine coating carry expectations. We'll tell you which you're getting.
No — and this is the one that catches people out. Film warranties cover manufacturing defects: yellowing, cracking, blistering, delamination. Not impact. If a rock gouges your film, that's the film doing its job. Replacing a section is normal service and far better than a repaint. Standard across every PPF brand, not something specific to us.
Cerakote is — five years, with a physical warranty card issued at pickup. Be cautious with shops advertising longer ceramic warranties without documentation to back them; a warranty you can't produce paperwork for isn't one. Ask any shop, including us, to show you what you're getting.
Contact us at (480) 203-1596 and we'll walk you through it — we handle manufacturer claims on your behalf. Don't attempt to remove or modify film yourself beforehand, as that can void coverage. For GSWF you can also look your registration up directly.
It depends on the manufacturer's terms, and many film warranties are non-transferable. Get in touch before you sell and we'll confirm exactly where yours stands rather than guess. Either way the protection stays on the vehicle and the buyer benefits from whatever life is left in it.
Damage caused by brush car washes is typically excluded, yes. Touchless washes are generally acceptable. Hand washing with pH-neutral soap is always the best option for both the protection and the coverage.
No. Reduced beading is normal as a coating ages and doesn't mean it's stopped working — the UV and chemical protection are still doing their job. A ceramic maintenance spray restores the beading. If you're concerned about how a coating is performing, bring it by and we'll look at it.
Tell us what we installed and when, and we'll tell you exactly where you stand.